With the next update to Pixaria not too far off, I wanted to take the opportunity to give advance warning that the price of Pixaria Gallery will soon be increasing $249 (US). No one likes random price rises so I thought it would be only fair to explain the reasons for the change...
As many of you will know Pixaria is a project I work on in my spare time and with a recent increase in sales, I've begun to find that my enjoyment and engagement in the project is suffering as a consequence of spending too much time working on Pixaria and dealing with customer support and not enough time away from my computer relaxing. As might be expected, I tend to only hear from customers when things go wrong rather than when everything's working correctly and this can become quite depressing when there's no team of engineers to share the burden with.
After discussing this with my family and other Pixaria users, I've realised that what was once something I enjoyed doing was becoming a highly stressful chore and that I've become something of a slave to my own creation.
This has happened to me once before during my time working on Pixaria and the solution I found to reducing my support burden at the time was a price increase. This had the effect of reducing the volume of sales to a more manageable level and ensuring that I was able to offer what I consider to be an appropriate level of support to those customers willing to invest in my software.
This last price increase was over three years ago in February 2007 and in the intervening time, the capabilities of the software have expanded beyond all recognition so I feel that now is the right time to do this again both for my own sanity and to reflect the thousands of hours of work I've devoted to this project.
The only way I can realistically keep going with Pixaria Gallery is if I both enjoy doing it and receive ongoing income from new sales. I'm not getting rich from this venture so this isn't an attempt to gouge my loyal customers but rather a measure to ensure that I'm able to keep working on the project with my sanity intact.
If anyone has any thoughts on this, please do let me know and don't forget, if you enjoy using Pixaria, drop me a line to tell me - it's really appreciated..!
Offline Until Monday February 6th
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