Pixaria Gallery Technical Support

How to get technical support

If you have a question which isn't covered in the user documentation, please send an e-mail to [email protected] with details of the help you require. To speed up handling of issue and bug reports, it is helpful to include screenshots and a link to your site alongside details of the steps needed to repeat the problem.

Software release notes

The software release notes list the changes made to Pixaria as each update to the script is released. It's very important to check this before upgrading to see what bug have been fixed and to determine if any new features will affect the way your website works. Significant new features are highlighted in red.

File version change history

The file version change history contains important information about which files in Pixaria have changed between different versions of the script. It's highly recommended that all users consult this list of files before upgrading to ensure that any customised templates you have in your site are not affected by the upgrade. Pixaria is a rapidly developing script and significant changes take place on a fairly regular basis.


Purchase Support and Upgrade Extensions

NOTE: Support and upgrade extensions are available for users who have reached the end of the one year of free technical support and upgrades that is included with all Pixaria Gallery purchases.

If you purchased Pixaria Gallery over a year ago, you can purchase a one year support and upgrade extension license from the Pixaria store. For full details, please see the Pixaria Gallery support policy document.

Purchase a Support and Upgrade Extension »

Search Documentation

You can search the Pixaria Gallery documentation by entering keywords here. Keep your search simple for the best results.