Frequently Asked Questions

How much does Pixaria Gallery cost to buy?

A single site licence for Pixaria Gallery is $295 which includes free software updates and technical support for one year from the date of purchase. A single site license for Pixaria AssetDeck is priced at $849.

Can I get a discount on more than one license?

Yes, there are savings to be made if you're interested in running more than one instance of Pixaria Gallery. For two to four licenses, you can get 10% off the total cost, 20% off five to nine licenses and 30% off ten to nineteen licenses.

If you're interested in running Pixaria on twenty or more domains, you can make even more significant savings. Please contact Jamie for more information.

Are there multiple license discounts

There are special deals available if you plan to buy three or more licenses of Pixaria Gallery.

For more details and to find out about packages for web designers, please contact info@pixaria.com giving details of your exact requirements.

Can I upgrade from Pixaria 2.x?

Yes, you can. Pixaria 3.0 replaces all the PHP files and templates from version 2 but you can still use your existing image library and settings. As with previous updates, the upgrade comes with a database updater script to convert your 2.x database into a version 3 database.

Can I create nested galleries?

Yes, you can put galleries inside other galleries allowing for great organisational control over images in your library. For the sake of ease of navigation for your users however, it's recommended that you avoid creating more than three levels of galleries.

Does Pixaria Gallery support regional tax calculations?

Yes, Pixaria Gallery and AssetDeck have full support for configurable tax rules that can be based on country and region. These make it possible to configure both regional and national taxes as well as tax rules for international tax domains such as the European Union.

Can different images/galleries have different products available?

Yes.

Can different images/galleries have different price structures?

Products can be grouped and linked to different galleries by those groups. This makes it possible to offer different sets of products with different prices for different galleries.

Images can themselves have different prices however and there are also options to sell images by manually providing quotations which allows for greater flexibility at the expense of automation.

Can somone purchase items without registering and having an account?

No, this is because in order to store their cart, they need to have an account. Relying on cookies for remembering people is not secure enough on its own.

Can coupons or discounts be used?

Not at the present time though this feature is planned for a future update.

Is the customer notified by e-mail when the status of an order has changed?

Yes, they are notified whenever any kind of change is made to the status of their order.

Can I remove Smarty from Pixaria?

The simple answer to this is that you can't. The longer answer is that it's not possible to remove Smarty from Pixaria because of the way that the script is written, by completely separating application logic from layout and design.

The resoning behind using Smarty as a foundation for building Pixaria was to enable users to make changes to the design more easily by keeping PHP separate from HTML and CSS. This also has the added benefit of making development of the script much simpler for me as the author which means faster, better upgrades!

How long am I entitled to upgrades for?

Any user purchasing Pixaria Gallery or AssetDeck will be entitled to upgrades to the script free of charge for the first year.

After this time, users are required to pay an upgrade fee to extend the upgrade and support period by another year.

Can multiple photographers have separate admin accounts?

At the present time, Pixaria Gallery only allows website administrators to use the image management functions. If you have multiple photographers who you would like to grant access to edit, upload, import and manage images, then you will need to give them all administrator accounts which will result in their having access to all the settings for your website.

Future editions of Pixaria are likely to include tiered permissions which will allow finer grained control over which users can perform certain actions and details of these updates will be posted on the news page as and when they are added to the software.

Can I keep existing theme customisations from version 2?

No. Pixaria 3.0 has so many changes that it is not possible to use a custom theme or customised templates from version 2.x. When you upgrade, your default theme will be set to 'Charcoal' the new default theme that ships with Pixaria 3.0.

Once you've upgraded, you can then make a copy of the 'Charcoal' theme if you want to apply previous customisations.

Why isn't is possible to use themes from version 2 in Pixaria 3?

A lot of new features have been added to version 3 and these requires modifications to existing templates and the creation of new ones. In addition to this, the HTML and CSS of version 2 was not very clean or easy to work with so version 3 includes much simpler CSS and HTML templates that follow standard rules for all their layout and design.

If I change my mind, can I downgrade from version 3.0?

No you can't. Once you've upgraded your database to the version 3.0 database, you cannot then downgrade it.

Will I need to change any server settings to upgrade to 3.0?

Version 3.0 requires PHP 5. If your server doesn't support this, then you will need to contact your hosting provider for assistance.

Are there major structural changes in 3.0?

Apart from the PHP 5 change mentioned above, many templates have been renamed in version 3.


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Last edited on Sunday May 08 2011 at 14:25:30